Future of HR “How Google Builds Future-Ready Leaders” with Brian Glaser, VP & Chief Learning Officer at Google
10 snips
Oct 21, 2025 Brian Glaser, VP and Chief Learning Officer at Google, shares insights on developing future-ready leaders. He discusses the importance of curiosity, empathy, and courage in leadership, especially in the age of AI. Glaser explains how Google cultivates this leadership through innovative practices and a strong feedback culture. He highlights the role of AI in enhancing human skills and the necessity for personalized learning experiences. Additionally, he outlines how HR must adapt by creating integrated teams that focus on meaningful employee experiences.
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From JetBlue To Consulting To Google
- Brian left JetBlue to start a consultancy and initially worked from Starbucks before gaining clients.
- Early JetBlue colleagues later became clients and helped his firm grow into global work and a big Google relationship.
From Know-It To Learn-It
- Leaders must shift from being "know-it" to being willing to "learn-it" in unprecedented complexity.
- Asking better questions, taking multiple perspectives, and admitting "I don't know" are essential leadership behaviors.
Prioritize Scenario Over Strategic Plans
- Do scenario planning instead of relying on fixed three-to-five year strategic plans.
- Pick a direction, monitor signals, and pivot quickly as situations change.