Michael Gyarmathy, PGA of America — How Customer Obsession Drives Better Software

Michael Gyarmathy, Staff Software Engineer at PGA of America, brings a wealth of experience in full-stack development, cloud-native technologies and DevOps. At PGA of America, Michael leads engineering efforts to enhance the golf experience through digital products like PGA Coach, which helps golf professionals streamline their businesses.



In this episode, Michael shares how customer obsession, iterative development and engineering culture drive innovation at PGA of America. He also discusses how Flutter enables scalable app development, how his consulting background shaped his product mindset and why self-immersion in the customer journey is key to building great software.

Key Takeaways:

(02:06) Software engineering is a craft that evolves.

(04:05) Consulting builds a strong foundation, but ownership fuels growth.

(09:07) Digital tools can streamline operations for service professionals.

(11:34) Personal experience with a product’s domain improves development.

(15:30) Embedding products into business programs drives adoption.

(17:35) The product triad (PM, designer, engineer) guides development.

(24:06) Understanding the customer journey leads to better product decisions.

(28:24) Technology can enhance remote learning and coaching experiences.

(31:42) Modular architectures support scalability and multiple teams.

(38:43) Enabling professionals to work efficiently creates lasting impact.

Resources Mentioned:

Michael Gyarmathy

https://www.linkedin.com/in/michael-gyarmathy-87ba3364/

PGA of America LinkedIn

https://www.linkedin.com/company/pga-of-america/

PGA of America Website

https://www.pga.com/

Michael Gyarmathy on X

https://x.com/mgyarmathy_

PGA Coach

https://pga.coach/

Find a Golf Coach Near You

https://www.pga.com/coach

Very Good Ventures designs and builds world-class digital experiences for any screen, with the best tools and engineering approaches for consistent, scalable results. Find out how VGV helps you hit the mark at: https://verygood.ventures/ 

#Apps #Flutter #AppDevelopment