It’s a good time to be a chicken chain. New concepts are taking off and legacy brands, like the 50-year-old El Pollo Loco, are poised for serious growth. The fire-grilled chicken brand, currently open in eight states, is planning a larger expansion. In this episode, Jill Adams, the brand’s chief marketer, talks customer expectations, AI for better and more efficient marketing efforts, and why she’s optimistic restaurants will have a good 2026.
