When Hard Work Pays Off: The ServiceTitan HVAC Championship 2022

When Mack Shwert first got his invitation to the inaugural ServiceTitan HVAC Championship, he was shocked. He thought there was no way he could handle a live competition under the bright lights. But after getting some encouragement from his family, the HomeServe, USA technician packed his bags and made the trip to Tampa.

A few days later, he was crowned the ServiceTitan HVAC Championship winner.

Mack shares his experience in the competition and gives his boots-on-the-ground perspective on apprenticeships and employee retainment.

Join us as we discuss:

- (3:02) The ServiceTitan HVAC Championship 2022 experience

- (15:14) Hiring customer-focused technicians and training

- (19:19) Best and worst boss experiences

- (25:18) Technician salaries and good retention practices

Check out these resources we mentioned during the podcast:

- ServiceTitan HVAC National Championship 2022

- HomeServe, USA

- HVAC Technician Salaries in 2022

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts, on Spotify, or here.

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