Kent Rhodes: The Family Business Consulting Group Culture is how we do things around here. The three Levels of Culture from Edgar Schein Artifacts Espoused values Underlying assumptions Culture is difficult to identify when you are inside of it. Organizations confuse climate and culture: Climate comes from the outside and tends to be more temporary Culture is what is happening internally and more difficult to change Resources Books Organizational Culture and Leadership* by Edgar Schein Diagnosing and Changing Organizational Culture* by Kim Cameron and Robert Quinn Articles The Trader Joe's Experience by Mark Mallinger and Gerry Rossy Recognizing Organizational Culture in Managing Change by Mark Mallinger, Don Goodwin, and Tetsuya O'Hara The Competitive Advantage of Culture in a Family Business by Kelly LeCouvie and Kent Rhodes Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.