Laura shares her journey from building a channel program from scratch at Box to handling the surge in demand during the pandemic at Zoom – touching upon crucial aspects like benefits pricing models, incentives, and the intricate process of aligning with a direct-heavy company. 

Alex picks the brain of this seasoned high-tech professional on:

- Her biggest learnings from building a channel program from scratch

- How much of the business should come from the channel?

- How to unify alliance and channel strategies? And what role does marketing play in that?

- How do you really scale a channel?

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