Rachel Botsman, a trust expert and author, dives into the declining trust in our institutions and each other. She reveals how this erosion impacts our happiness and the fabric of society. Botsman discusses the rise of peer influences among younger generations and the role of social media in shaping trust perceptions. She emphasizes the importance of navigating distrust and suggests a 'trust pause' to better assess relationships. Ultimately, she advocates for small 'trust leaps' to rebuild connections in a world filled with uncertainty.
The significant decline in social trust, especially post-COVID-19, threatens individual happiness and societal cohesion.
Trust can be understood in various forms—institutional, interpersonal, and social—which have different implications for behavior and relationships.
Encouraging local engagement and community ties is essential for rebuilding trust and enhancing overall well-being amidst broader societal concerns.
Deep dives
Decline in Social Trust Post-Pandemic
There has been a significant global decrease in social trust, particularly in interpersonal relationships, which is alarming and unprecedented. This decline was marked notably in 2020, coinciding with the COVID-19 pandemic, but has shown no signs of recovery. Trust within families, friendships, and close circles is notably impacted, which some experts link to increasing societal loneliness. Researchers argue that this erosion of trust is not just detrimental to individual happiness but also fosters anti-system thinking, leading people to reject traditional political structures.
Understanding the Dimensions of Trust
Trust can be categorized into distinct forms, including institutional trust, interpersonal trust, and social trust. Institutional trust involves confidence in large organizations like governments or schools, while interpersonal trust pertains to trust among family and friends. In contrast, social trust is the belief in the goodwill of strangers. Understanding these dimensions helps clarify how trust operates differently across various contexts, and recognizing these nuances can aid in rebuilding trust in personal and societal relationships.
The Barriers to Trust and Trust Leaps
Barriers to trust can stem from various sources, including personal past experiences or societal pressures, which may hinder individuals from engaging fully in relationships. Making 'trust leaps,' whether big or small, involves taking risks to explore new interactions and connections. These trust leaps are often underappreciated, as many individuals focus primarily on potential negative outcomes rather than the benefits of embracing the unknown. Acknowledging and articulating these barriers can empower individuals to make positive changes in their approach to trust.
Distrust Versus Low Trust
There is a crucial distinction between low trust and outright distrust, with the latter representing a more negative, behavioral stance. Low trust can arise from a lack of familiarity or information but doesn't necessarily indicate an inherent issue with trust. In contrast, distrust often manifests in defensive behaviors, disengagement, and even disenchantment towards systems or individuals. This understanding highlights the need for addressing trust not only as a binary state but as a spectrum requiring nuanced approaches for improvement.
Rebuilding Trust through Local Engagement
To combat declining trust on larger scales, focusing on local engagement is vital. Building close-knit community ties can foster a sense of connection and belonging, counteracting feelings of isolation. Individuals are encouraged to participate in local initiatives that promote social cohesiveness, shifting their gaze away from broader institutional concerns. By nurturing trust within immediate environments, individuals can enhance their overall well-being and contribute to repairing the social fabric of their communities.
Do you trust your government? Do you trust your neighbors or the strangers you meet on the street? Do you trust the media? Or your teachers? Who we trust is changing. And trust in our institutions and our fellow citizens is in steep decline. That's according to the World Happiness Report. Who we trust can have a huge impact on our behavior and our happiness.
So what's behind the dramatic changes in how we trust? And can we learn to trust in a smarter way? We ask advice from Rachel Botsman, the Trust Fellow at Oxford University's Saïd Business School and author of How to Trust and Be Trusted.