Exploring the evolving banking landscape, this podcast discusses the challenges traditional banks face, the importance of adapting to changing customer needs and leveraging technology platforms. It also delves into the risks banks are currently facing, the changes in the banking industry globally, and strategies for navigating the changing landscape such as reacting to balance sheet changes and considering new business models.
The banking industry has experienced a significant shift with a large portion of global financial assets moving away from bank balance sheets and towards other financial entities like mutual funds and insurance balance sheets, primarily driven by rising interest rates.
Banks need to adapt to changing distribution channels, particularly the rise of consumer digital payments and embedded finance, while also effectively managing various risks such as technology-related threats, instant payments, and compliance in partnerships and ecosystems.
Deep dives
Shift in assets off bank balance sheets
Over the last decade, more than half of the $402 trillion in global financial system assets no longer reside on bank balance sheets. Instead, these assets have been transferred to mutual funds, insurance balance sheets, pension funds, sovereign wealth funds, and private capital. This transition has been driven by rising interest rates, which increased net interest margins and boosted the sector's profits by approximately $280 billion in 2022. Technological advancements have also played a role, as banks now focus on implementing Gen.E.I. and other quickly implementable solutions.
Changes in banking distribution
The banking industry is witnessing significant changes in distribution. Consumer digital payments, especially contactless digital payments, have seen accelerated growth. Embedded finance, where financial transactions are seamlessly integrated into websites or apps, is also on the rise. Capital markets, investment banks, and broker dealers are gaining market share in various products. Additionally, banks need to adapt to the shift from omni-channel to fully mobile channels, meeting evolving client expectations and exploring the use of technology platforms to enhance service delivery.
Risk management challenges in banking
In the midst of this great transition, banks face various risks that need to be managed effectively. Apart from traditional credit, market, and liquidity risks, banks must address technology-related risks such as cyber threats and fraud. The expansion of instant payments and increased connectivity through APIs also introduce additional risks. Additionally, partnerships and interactions within ecosystems require banks to ensure compliance and mitigate risks arising from their partners. To successfully manage these risks, banks need to leverage technology, establish a robust risk culture, and promote a comprehensive risk compliance culture throughout their organizations.
Though the banking industry has had its best period since 2007, banks still need to acknowledge recent structural and macroeconomic shifts and look for ways to evolve with markets. On this episode of The McKinsey Podcast, McKinsey senior partner Alex Edlich and partner Reinhard Höll join editorial director Roberta Fusaro to discuss the findings of McKinsey’s Global Banking Annual Review. They outline the new challenges banks are facing and suggest how leaders can address those challenges.