LEADING BRANDS® — Wavebreak Podcast [148] Conversational Commerce For BFCM With Gorgias
This episode is part of our Q4 Method Series. We partnered with industry leaders across every facet of ecommerce to bring you 20 minute executive briefings to share exactly what you need to do this holiday season.
In this edition we talk with Billy McClennan from Gorgias about customer service topics like:
-The rise of mobile messaging apps
-An omni-channel approach to conversational commerce
-How to turn these conversations into sales
To get access to 10+ recordings with industry leaders, visit Q4Method.com.
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This episode is sponsored by...
Klaviyo — Over 10,000 innovative brands are growing their businesses by listening and understanding to cues from their customers--easily turning that information into valuable marketing messages used to build highly segmented, automated email campaigns, such as win back campaigns or abandoned cart emails and more.