James Sinclair's Business Broadcast
£300k/month Facility Management Business has potential to be Amazing (4k)
Feb 13, 2025
A facilities management entrepreneur discusses the hurdles of scaling his business, from staffing struggles to cash flow issues. Lighthearted humor emerges as they share family anecdotes and promote an upcoming live event. The conversation dives deep into operational challenges and the importance of diversifying clientele for resilience. Financial accountability and innovative marketing strategies are also explored, alongside insights on overcoming limiting beliefs and the latest ventures, including customer service training and solar power initiatives.
48:53
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Quick takeaways
- Reece's facilities management business struggles with fluctuating staffing needs, prompting a search for long-term contracts to stabilize income.
- Cash flow challenges are exacerbated by delayed payments from clients, leading Reece to reassess financial controls and explore B2C services.
Deep dives
Challenges in Staffing and HR
The guest, Reece, who runs a facilities management company, faces significant challenges in staffing and human resources, particularly related to maintaining a balance between demand and workforce availability. As the business operates on a reactive basis with emergency call-outs, workload can fluctuate dramatically, leading to periods of both overwhelming busyness and underemployment. This uncertainty makes it difficult to determine when to hire additional staff, as they need to be adequately staffed during peak times while avoiding excess labor costs during quieter days. Reece is exploring innovative solutions, such as securing long-term contracts for proactive work, as a means to stabilize staffing needs and business income.
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