The Knowledge Project with Shane Parrish #175: Shreyas Doshi: Better Teams, Better Products
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Sep 5, 2023 Shreyas Doshi, a seasoned product leader known for his roles at Stripe, Twitter, and Google, shares insights on building effective teams for better products. He dives into the three levels of product work and how misaligned communication can lead to conflict. Shreyas emphasizes the importance of a writing culture for clarity and innovation, the balance between individual agency and team responsibility, and the critical examination of opportunity costs in decision-making. His experiences underscore the value of proactive learning and redefining personal success.
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Levels of Product Work
- Conflicts often arise because teams discuss ideas at different levels.
- These levels include execution (how to get things done), impact (overall effects), and optics (how things appear).
Resolving Conflict
- Recognize when teams fixate on different levels, such as optics versus impact.
- Explore others' perspectives and concerns to resolve conflicts effectively.
Evaluation vs. Measurement
- Evaluating progress is different from simply measuring it.
- Improving measurements doesn't always mean true underlying improvement happens.