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Encouraging problem-solving rather than allowing venting is crucial when dealing with someone who plays the victim. Victim mentality individuals often engage in repetitive lamenting, which can drain both their productivity and yours. While it's natural to want to listen and provide support, allowing excessive venting can escalate their feelings of stress and anger. Instead, guide them towards constructive discussions by prompting them to consider potential solutions to their problems, thereby fostering a more proactive mindset.