How to Improve Your Cold Calls in 2023 | Guest Feature on Mailshake
Sep 26, 2023
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Jason, an expert in improving cold calls in 2023, shares tips on personalized calls, crafting better messaging, using familiar language, acknowledging customer behavior, mirroring in job interviews and marketing, training sales teams, and overcoming call reluctance.
In 2023, effective cold calling relies on well-researched calls that prioritize the prospect's needs over pitching the product.
Using the prospect's own language and focusing on their problems during cold calls creates more personalized and meaningful conversations.
Deep dives
Cold calling in 2023
In this episode, Jason Bay from Outbound Squad discusses the effectiveness of cold calling in 2023. He emphasizes that while cold calling still works, it's no longer about mass blasting a big list of numbers. Instead, he highlights the importance of well-researched and timely calls that focus on the prospect's priorities rather than pitching the product. Jason provides insights on proper openers, including permission-based openers and priority drops, which involve discussing customer challenges. He also emphasizes the value of better messaging and understanding prospects' concerns to create targeted outreach strategies.
Language and Communication in Cold Calling
Jason emphasizes the importance of using the universal language of business outcomes and challenges during cold calls. He encourages sales professionals to move away from focusing on product features and instead understand the prospects' perspective. He suggests using the language and terms that prospects themselves use when describing their problems. By mirroring their language and aligning with their priorities, sales reps can create more personalized and meaningful conversations that resonate with the prospect.
Overcoming Cold Call Reluctance and Key Pain Points
Jason acknowledges the common challenge of cold call reluctance and offers strategies to overcome it. He suggests reframing the goal of a cold call from landing a meeting to simply engaging the prospect in a conversation. Jason also points out that rejection should not be taken personally and advises sales professionals to focus on the content of the conversation rather than the time spent talking. He highlights the significance of asking good questions and understanding the prospect's problems, as well as leveraging customer stories and social proof theory to build trust and credibility.
Jason was a guest on Shake Sales Podcast hosted by the founder of Mailshake, Sujan Patel. In this episode, they talked about how to nail your cold calls in 2023.