

AI As a Catalyst for Cross-Functional Collaboration
Oct 26, 2023
Amit Lalwani, the omnichannel lead and executive committee member of Medical Affairs Professionals of Australasia, dives into the transformative role of AI in medical affairs. He discusses how digital tools can break down silos, enhancing cross-departmental collaboration. Resistance to change is a key topic, as he encourages a shift from traditional methods to embrace innovative strategies. Anand shares insights on the importance of human oversight over AI data to ensure accuracy, emphasizing that a collaborative mindset is essential for superior healthcare outcomes.
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Episode notes
Digital as a Catalyst
- Digital tools, like AI, are catalysts for cross-functional collaboration in Medical Affairs.
- They address the growing need for efficient and engaging information access in healthcare.
Cautious Embrace of AI
- Embrace AI and digital tools cautiously, acknowledging potential risks like misinformation from chat GPT.
- Recognize that these technologies necessitate cross-functional collaboration due to their broad applicability.
Omnichannel Adoption
- Implementing omnichannel strategies may not require dedicated teams, depending on the organizational mindset.
- A transformative, digital mindset is key, as information and discussion on these topics are readily available.