Short Term Rental Secrets Podcast

Airbnb’s New Off-Platform Policy: What Hosts Need to Know Before It’s Too Late | The STR Scale Show with Mike Reilly | Ep 11

15 snips
Apr 24, 2025
Airbnb's new off-platform policy could jeopardize your listing. Learn what actions to avoid, like collecting emails or secret messaging, which could trigger penalties. Discover how to manage guests legally with guidebooks and QR codes. Explore the risks versus rewards of direct bookings. Find out about compliant payment methods and how to handle damage waivers effectively. Stay informed about the AI enforcement measures and maintain control over your rental business to ensure compliance and success.
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ADVICE

Avoid Off-Platform Booking Solicitation

  • Do not ask or encourage guests to move current, future, or repeat bookings off Airbnb.
  • Avoid sending direct booking links or contact information through Airbnb messaging to stay compliant.
ADVICE

Disclose HOA Rules Transparently

  • Clearly disclose HOA requirements and rental agreements in your listing description before booking.
  • This prevents surprises and keeps your listing compliant with Airbnb policies.
ADVICE

Use Airbnb Payment Processor Only

  • Stop requesting payments through Venmo, Zelle, or other off-platform methods.
  • Use Airbnb's payment processor to avoid penalties or account suspension.
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