Toolbox for the Trades ServiceTitan Network Takeover -- Mastering ServiceTitan — Happy Calls: Let Your Customers Hear Your Smile
Happy Holidays from all of us at the ServiceTitan Podcast Network.
We've been planning quite a 2025 for you, dear listener, and as part of that we want to make sure you know about the other great resources and shows we have for your service business.
This episode is hand selected to make for a great learning experience, especially if you work with commercial accounts.
Originally aired 11/21/2024 and recorded LIVE at Pantheon 2024:
In this episode of Mastering ServiceTitan, we’re joined by Kyle Urquhart, Director of Account Management at Pierce Property Services.
Kyle explains how they've leveraged ServiceTitan to fuel success in the building envelope maintenance industry. He also reveals how his company transformed its operations by creating a dedicated account management department, restructuring service agreements for maximum efficiency, and empowering technicians with the ServiceTitan mobile app.
Whether you're looking to streamline your processes or get inspired by cutting-edge strategies, this conversation is packed with actionable insights to help you elevate your service business with ServiceTitan.
Join us as we discuss:
[3:44] How to structure ServiceTitan for account management
[19:57] Using ServiceTitan to stand out among competitors
[26:17] Getting into ServiceTitanBetas for early access to new features
Check out these resources we mentioned during the podcast:
You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Register for Pantheon 2025 - see you in Anaheim!
Prometheus Award Nominations
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