Marketing automation architect Michael Wilding discusses QA in email marketing, including the importance of creating a base template, testing workflows, and using different testing methods.
QA is essential for email marketing to ensure accuracy and quality of content, and the level of QA depends on the organization and content importance.
Email marketing tools lack comprehensive version control and efficient workflows, making QA a manual process with potential inconsistencies across email clients.
Deep dives
Importance of QA in Email Marketing
QA for email marketing is essential, as it ensures the accuracy and quality of content. The level of QA required depends on the organization and the importance of the content. Even for small businesses or startups, some form of QA is recommended. A simple QA process involves reading emails out loud to catch mistakes and assess the conversational tone. QA becomes more rigorous as the organization grows and the content becomes more specific, such as in the healthcare industry where accuracy is critical.
Challenges and Limitations in Email Marketing Tools
The tools available for email marketing have limitations in terms of quality assurance. These tools lack comprehensive version control and efficient workflows for content approval and testing. They often require manual processes and lack seamless integration with email clients. While they offer agility and affordability for small organizations, they fall short for larger companies and complex projects. QA becomes a manual process with potential inconsistencies across different email clients.
QA for Email Automations
QA for email automations is a meticulous process that involves planning and testing at different stages. It is important to build the automation with QA in mind from the beginning. A sandbox or staging environment is recommended for testing, allowing for rapid and controlled testing without impacting real audience segments. Manual interventions are sometimes necessary to test time-based triggers or events. QA for email automations requires collaboration between project managers, marketing automation leads, and QA leads to ensure the accuracy and functionality of workflows.
Today we have another episode of Better Done Than Perfect. Listen in as we talk to Michael Wilding, a marketing automation architect. You'll learn how QA is done in larger organizations, why creating a base template is important, how to do QA on your workflows, and how to test your emails using different methods.
Please head over to the episode page for the detailed recap and key takeaways.
Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.
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