Clarity, complexity and crisis: COVID-19 the latest Wicked issue

Exploring the intricacy of the COVID-19 crisis, its classification as a wicked issue, and the importance of a multifaceted response. Waves of the pandemic, including medical, psychological, and economic impacts. Understanding a salary support program, the absence of an exit strategy, and the necessity for nuanced debate. Practical approaches to managing emotions and the importance of leaders regulating their own emotions. Exploring the pros and cons of establishing a helpline for legal advice during the pandemic.