Future Ready Leadership With Jacob Morgan Sparks: What 150 Executives Taught Me About Employee Experience (And How You Can Use It in Your Advantage)
Oct 3, 2025
Ever wondered why a job feels different in a new company? It’s all about the environment! The podcast delves into the crucial elements of employee experience, breaking it down into three key pillars: culture, technology, and physical space. Put simply, it’s not about flashy perks but about transforming how work is done. Interviews with 150 executives reveal that the right atmosphere can make all the difference in how employees feel about their jobs.
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Experience Trumps Physical Goods
- Employees derive rising satisfaction from experiences, not goods, according to Thomas Gilovich's study.
- Jacob Morgan says leading organizations design work to feel like an experience rather than a physical purchase.
Employee Experience Is Core Practice Change
- Employee experience means changing core workplace practices, not adding perks to distract.
- Morgan emphasizes transforming how work gets done rather than sprinkling superficial benefits.
Research Synthesizing 150 Executives
- Jacob Morgan interviewed 150 senior executives and analyzed 250 organizations to define employee experience.
- He combined executive interviews, case studies, and data science to identify common patterns.