Franchise Secrets Podcast

Franchising Is Broken Without Recurring Revenue (And Most Brands Overlook It) With Stu McLaren

14 snips
Apr 8, 2025
Stu McLaren, an expert on memberships and recurring revenue and author of 'Predictable Profits', discusses revolutionizing franchising by focusing on recurring revenue. He shares insights on how membership models can create predictable profits and foster community among franchisees. Listeners learn the significance of transformation over mere transactions, alongside strategies for customer engagement and retention. With a focus on building strong support systems, Stu reveals actionable tips to help entrepreneurs scale their business and avoid common pitfalls.
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ANECDOTE

Stu McLaren's Journey

  • Stu McLaren's entrepreneurial journey began with consulting and transitioned into memberships.
  • This shift was driven by a desire for predictable profits and a better work-life balance.
INSIGHT

Membership Models

  • There are four main membership types: product, service, knowledge, and community-based.
  • Businesses can adapt one of these models to offer recurring revenue streams.
ANECDOTE

Franchisee Innovation

  • A franchisee suggested a one-to-many service model to his franchisor and was asked to pilot it.
  • This shows franchisees can innovate and franchisors can be open to new ideas.
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