High Output Management

Chapter 8

14 snips
Jan 1, 1970
A deep dive into hybrid organizational forms, contrasting mission-driven units with functional groups. Trade-offs between local responsiveness and economies of scale get explored. The conversation explains dual reporting, matrix arrangements, and why ambiguity and peer decision-making are often necessary. Practical examples include advertising coordination, temporary teams, and how middle managers navigate cross-functional roles.
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INSIGHT

Hybrid Structure Is Inevitable

  • Large organizations naturally mix mission-oriented and functional forms into hybrids.
  • The hybrid balances responsiveness to markets with leverage from centralized expertise.
INSIGHT

Functional Groups Multiply Leverage

  • Functional groups give economies of scale and let specialists' know-how serve the whole company.
  • Centralized resources enable shifting capacity and applying expertise broadly for greater leverage.
INSIGHT

Centralization Creates Resource Battles

  • Functional groups face information overload and competition from many business units.
  • Negotiations and rivalry for shared resources waste time and harm overall company output.
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