Developing a Data Strategy & Customer Analytics for Today w/Vivian Tan (Kaiser Permanente) Ep#104

Vivian Tan is the Vice President of Strategic Information Management & Global Relationships at Kaiser Permanente. She's been with KP for over 15 years, now working closely with the CFO, Chairman and CEO to provide strategic leadership for an enterprise data and analytics team in order to support, enable and advance KP’s strategy. She's also KP's representative at the World Economic Forum in Davos, and is in charge of KP International, where she hosts guests from around the world who want to learn more about KP and their model. On this episode of the Strategy & Leadership Podcast, Vivian joins us to discuss the most exciting part of her job, what's happening in the world of data and analytics, recommendations for leaders, Davos, and much more. Here's a breakdown of our conversation: - The most exciting & challenging part of her job - A data storing & sharing trend - Trends in the world of analytics - Recommendations for leaders new to data & analytics - How performance dashboards are shifting - The importance of Davos - & more // Learn more about strategic planning & implementation: ► Subscribe so you never miss a video: https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 ► Get free workbook to guide you along the process: https://www.smestrategy.net/strategic-planning-process-template-workbook ► Learn how to successfully lead your next strategic planning process: https://www.smestrategy.net/strategic-planning-steps-course // More strategic planning resources: ► Join our free community: https://strategy-and-leadership.mn.co/ ► Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator-consultant ► Want software to track your strategic plan. Get a 90-day free trial of Cascade Strategy: http://www.smestrategy.net/cascade // Connect with us: Blog ► https://www.smestrategy.net/blog Strategy & Leadership Podcast ►https://www.smestrategy.net/podcast Alignment Book ► https://www.smestrategy.net/alignment-book Contact us ►https://www.smestrategy.net/contact Subscribe on YouTube ► https://www.youtube.com/channel/UCOHLNRrpk3rGUdg7qUQjiog/?sub_confirmation=1 // ABOUT SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster. Based out of Vancouver, BC, we've worked with organizations all over North American and beyond in various industries including nonprofits, universities & government organizations. For more information on working with a facilitator for your next strategy session: https://www.smestrategy.net/strategic-planning-facilitator-consultant