The Dr. Phil Klein Dental Podcast Show Ep. 540 - The Art of High Case Acceptance
Feb 21, 2024
Explore strategies and psychology behind increasing patient acceptance of treatment plans with the insights of dental professional Ella Mulligan-Dova. Learn about effective communication, patient-centered care, small talk, active listening, open-ended questions, and building trust in dental practice for improved patient care and profitability.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Enhancing Case Acceptance Through Effective Communication and Patient-Centered Care in Dental Practices
01:46 • 2min
Enhancing Patient Communication Through Small Talk, Active Listening, and Open-Ended Questions
04:03 • 2min
Importance of Active Listening and Patient Understanding in Dental Practice
05:33 • 3min
Building Trust and Patient Advocacy in Dental Practice
08:25 • 3min