Enhancing Patient Communication Through Small Talk, Active Listening, and Open-Ended Questions

Today we're going to address the age-old question, how do we increase patience acceptance of our treatment plans? Now there is a lot behind this, including quite a bit of psychology of course, so to help us put this all in perspective, is our guest Ella Mullokandova. Ella has over 16 years of experience as a dental hygienist and restorative dental partner. She is the co-founder of Converge Dental, a company that helps dental practices succeed and grow, emphasizing the importance of an organized, systematic approach to improved patient care and profitability. Thanks to our episode sponsors: BISCO - https://www.bisco.com/ Ivoclar - https://www.ivoclarusa.com/finder/makeitemax/index.php