The Storytelling Lab

Storytelling That Builds Trust Across Any Organization with Salvatore Manzi

31 snips
Dec 1, 2025
Salvatore Manzi, a communication strategist and author of *Clear and Compelling*, shares insights on the power of storytelling in organizations. He emphasizes the importance of a shared narrative to eliminate confusion among team members. Salvatore discusses how blending personal stories with brand narratives fosters authenticity and builds trust. He also highlights the use of metaphors to make complex data relatable and memorable. Additionally, he advocates for leaders to embrace vulnerability, enhancing emotional connections and trust within their teams.
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INSIGHT

Shared Narrative Solves Clarity Crisis

  • If every team member tells a different version of the brand story, the real problem is a clarity crisis, not marketing failure.
  • Salvatore Manzi argues a shared narrative aligns internal voices and reduces stakeholder confusion.
INSIGHT

Repetition Creates Recognition

  • A shared narrative means everyone describes the organization's story the same way to avoid confusing the community.
  • Repetition from multiple team members makes the message click for decision makers and community leaders.
ADVICE

Use Metaphors To Make Data Sticky

  • Use metaphors and analogies to translate dense data into sticky images that move people to action.
  • Tie your information to a concrete picture so audiences remember and emotionally connect with it.
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