We interview Tonille Miller, a prominent organizational psychologist and consultant with expertise in human behavior, high performance, and organizational dynamics, about how to create thriving workplaces. We discuss her recently published book, The Flourishing Effect, a playbook for unlocking employee and organizational thriving and sustainable performance. The book aims to show leaders and changemakers how to create the conditions that engage their people and facilitate high performance in today’s world.
Tonille presents a compelling research-backed argument for why companies should prioritize employee well-being, and explains how they can do this while improving performance and success. She shares insights from her expertise and extensive experience of advising and consulting leading global businesses to provide actionable steps for organizations to create thriving workplaces.
With over 15 years of experience advising Fortune 500 corporations, top consulting firms, and high-growth start-ups, Tonille Miller has become a respected figure in the business transformation, leadership, and employee experience space. She has been featured on various shows and in media outlets, including the Huffington Post, Nasdaq, TechFunnel, Employee Experience Magazine, and the American Journal of Health Promotion.
Tonille is author of The Flourishing Effect: Unlocking Employee Thriving and High Performance as Your Competitive Edge (2023), a playbook for unlocking employee and organizational thriving and sustainable performance, aiming to show leaders and changemakers how to create the conditions that engage their people and facilitate high performance in today’s world.
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Tonille’s website: tonillemiller.com
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Timestamps:
00:00 - Introduction to Tonille
00:00:47 - The Flourishing Effect Book Discussion
00:01:02 - The Importance of Employee Well-being for Success
00:02:00 - Toneil Miller's Background and Expertise
00:02:31 - Blind Spots in Organizations
00:03:03 - Linking Employee Thriving to Business Results
00:03:57 - Addressing Organizational Blind Spots
00:05:04 - Human Needs in the Workplace
00:06:41 - The Process of Flourishing
00:07:09 - Embracing Workplace Challenges
00:08:34 - Practical Strategies for Developing Human Needs
00:09:16 - Flourishing and Embracing Difficulty
00:10:09 - Burnout and Its Impact on Work
00:11:10 - Key Areas for Cultivating Intrinsic Motivation
00:11:37 - Meaning and Purpose in Work
00:13:22 - The “Me and We” of Well-being and Performance
00:14:05 - The Role of Individual Agency
00:16:09 - Eudaimonia and Flourishing
00:17:34 - The Utility of Unpleasantness in Flourishing
00:18:07 - Embracing Challenge and Difficulty at Work
00:19:55 - The Five Chapters of Tonille’s Book on Human Needs
00:20:50 - Workaholic Tendencies and Stretching Employees
00:23:08 - The New Social Contract in Work
00:25:45 - Embracing the Difficulty of Work
00:27:24 - The ROI of Employee Well-being
00:29:02 - Work Alumni Programs
00:30:05 - The Changing Nature of Work
00:31:57 - Leading with Numbers to Convince Leaders
00:33:01 - The New Social Contract Explained
00:34:08 - Alumni Programs in Big Consulting Firms
00:36:55 - The Shift in Leverage from Employers to Employees
00:38:08 - Work Alumni Programs in Various Industries
00:39:01 - The Challenge of Changing Certain Ecosystems
00:40:06 - Leading with Numbers for Organizational Change
00:41:55 - The ROI of Employee Well-being and Performance
00:44:19 - Well-being as the Foundation of High Performance
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