Music artists are cancelling gigs to protect their mental health but what do they owe their fans?

American singer Chappell Roan pulled out of two appearances at short notice - not for the first time - saying she needed a few days to prioritise her health. Earlier in the summer, she called out fans’ “creepy behaviour” and said abuse and harassment of famous people shouldn’t be normalised. Her critics say she’s ungrateful and her cancellations cost fans money. But supporters argue she represents a new generation of artists who are no longer willing to put up with the industry’s damaging demands.

How has Chappell Roan’s relationship with fans evolved as her career has taken off? How have radical changes to the music industry’s business model affected demands on artists? And what has social media done to the connection between pop stars and their followers?

Presenter: Adam Fleming Producers: Simon Maybin, Ellie House, Caroline Bayley Production coordinator: Janet Staples Editor: Richard Vadon

Archive: British Pathe; Netflix.