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No Stupid Questions

Why Do People Get Scammed? (Replay)

Aug 11, 2024
35:23
Snipd AI
Robert Cialdini, a leading psychologist in marketing, Yaniv Hanoch, a decision sciences expert, and Hugo Mercier, a research scientist, explore the fascinating dynamics of scams. They discuss why people fall for scams, debunking myths about gullibility across ages. The conversation highlights psychological biases, the emotional fallout from scams, and the seductive history of snake oil sales. They offer insights into building trust while remaining skeptical, intertwined with humorous anecdotes that reveal the absurdity of fraud.
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Podcast summary created with Snipd AI

Quick takeaways

  • Scams inflict substantial emotional distress on victims, often causing shame and embarrassment that discourage sharing their experiences beyond financial losses.
  • Trust versus distrust is a critical balance individuals must maintain to avoid scams, complicated further by the increasing sophistication of AI-enabled fraudulent techniques.

Deep dives

The Emotional Impact of Scams

Scams often have a profound emotional impact on victims that goes beyond the financial losses incurred. Studies have shown that many scam victims report feeling significant emotional distress, with around 79% indicating that they suffered emotionally, compared to only 24% who felt the financial burden was the greater cost. This emotional fallout can lead to feelings of shame and embarrassment, as victims grapple with the realization that they were deceived. The psychological toll of falling for a scam can create a lasting stigma that discourages individuals from sharing their experiences.

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