Episode 161 - Elevator Repairs, Dead Rodents, and an Interview with VIZOR
Apr 5, 2024
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The podcast features VIZOR discussing diverse topics like password managers, LMS options, obtaining technical skills, elevator inspections, and dead rodents. They also share anecdotes about elevator repairs and fire alarms while exploring the use of password managers in educational settings.
Efficiently track student devices with Visor for smooth distribution and collection process.
Visor serves as a ticketing system for Chromebooks, streamlining tech support with repair tracking and insights.
Visor's reporting features enable detailed device profiles, warranty tracking, and efficient inventory management for schools.
Deep dives
Efficient Device Tracking
Using Visor, Blackford County Schools efficiently tracks student devices by assigning devices to students during deployment, making the check-in and checkout process simple. Chromebook managers easily manage loaner devices marked as variable, ensuring smooth device distribution and collection.
Streamlined Ticketing System
Visor serves as a ticketing system for Chromebooks, allowing tech staff to easily control repairs, track repair queues, and provide targeted interventions for recurring issues. The system's dashboard provides valuable insights into repair statuses and device inventory, streamlining the tech support process.
Comprehensive Reporting and Inventory Management
Visor's reporting features enable Blackford County Schools to generate detailed device profiles, identify lemon devices, and monitor device repairs effectively. The system tracks warranty information, budgets, purchases, and offers alerts for upcoming subscription expirations, empowering efficient inventory management.
Customizable and Supportive System
Visor's high level of customization and responsive support allow for tailored solutions to meet specific needs. By requesting and implementing custom fields, such as homeroom tagging, Chris achieved streamlined class inventories and efficient device tracking. The support team collaborates effectively to accommodate process enhancements.
Pivotal Tool for Tech Department
Visor has become a pivotal tool for Blackford County Schools, offering relief from manual processes and increasing efficiency within the tech department. The system's organized interface, efficient device tracking, and customizable features have transformed device management and support operations.
Josh, Chris, and Mark discuss several listener emails and K12TechPro posts. They talk about POTS lines with elevators, fire alarms, and fax machines. They talk about password managers. They talk about how to obtain technical knowledge and skills when you have a position that isn't necessarily specializing in a certain area. They talk about LMS options and the tech dept's support role. And then there's some sideways talk about elevator inspections and dead rodents. Oh, and an interview with VIZOR customer Chris.
* VIZOR - Would you like a free K12 Tech Hoodie and reduce your workload? Then check out VIZOR! VIZOR can help you reduce the workload of managing all your devices, student Chromebooks, iPads and staff Windows machines. To find out how VIZOR can automate your device management, and get a free K12 Tech Hoodie, head over to vizor.cloud/k12techtalk that’s V-I-Z-O-R dot cloud slash k12techtalk
* Fortinet - Excited to announce our next SLED National webinar Connecting the Nation: FCC’s Vision for Broadband, Cybersecurity and Digital Inclusion - a Fireside Chat with Commissioner Rachelle Chong and Jim Richberg, hosted by Mike Lauer! DATE: April 18th @ 10amPT/ 1pm ET Key topics: - Digital Equity for all Americans. - Funding Internet connectivity for K-12 schools and libraries, with a focus on cybersecurity.- Proposed Cyber Trust Mark program for enhanced digital security.