Microsoft Teams Insider The Importance of Standardisation: Rolling out Microsoft Teams Rooms to 450 Rooms Globally
Oct 28, 2025
Andrew Liptrot, Service Owner for AV and Workplace Technology at Haleon, shares insights on transitioning from traditional video rooms to Microsoft Teams Rooms. He discusses the development of four room archetypes—Meet, Create, Engage, and Influence—tailored to specific business needs. Emphasizing reliability and supportability, Andrew highlights the consolidation of components to streamline operations. He stresses the importance of user engagement and proactive monitoring to enhance digital employee experience across global standards.
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Scale Requires Purposeful Standardisation
- Haleon manages ~450 meeting rooms globally and uses room standards to align technology with business outcomes.
- Standardisation reduced complexity and improved reliability across a diverse estate.
Define Standards Before Buying Hardware
- Define clear standards focused on reliability, supportability, and security before rolling out hardware.
- Align standards to business outcomes so technology decisions map to user value.
Outcome-Led Room Archetypes
- Haleon created four room archetypes: Meet, Create, Engage, and Influence to match distinct outcomes.
- Framing rooms by outcome helps provoke useful business conversations about space use.