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Physio Network
Clinical Pearls for Communicating with Patients with Mike Stewart
Aug 16, 2023
Clinical communication expert Mike Stewart shares practical tips on improving communication with patients, emphasizing the importance of soft skills like empathy. He highlights the significance of genuine conversation over robotic methods in healthcare and discusses empowering patients by relinquishing some control to enhance their autonomy.
18:04
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Quick takeaways
- Effective communication involves listening, understanding patient needs, and guiding instead of instructing.
- Patient empowerment is key, professionals should surrender some control and allow patients to take a more active role.
Deep dives
Enhancing Communication Skills in Healthcare
Health professionals need to prioritize quality communication with patients. Mike Stewart-On, a physiotherapist, emphasized the importance of learning from professions like hairdressers who excel in communication. By listening, understanding patient needs, and guiding rather than instructing, healthcare professionals can improve patient interactions.
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