

How Elite DTC Brands Measure Marketing Performance
In this episode of the Free to Grow CFO Podcast, host Jon Blair, founder of Free to Grow CFO, engages in a comprehensive discussion with Ryan Rouse, advisor for growing consumer brands and co-founder of Factor and former CEO of Highkey. They dive into strategies for scaling direct-to-consumer (DTC) brands with a focus on balancing marketing efficiency, growth, profitability, and cash flow. Ryan shares insights from his entrepreneurial journey, highlighting the importance of understanding unit economics, contribution margins, and the realities of scaling a business sustainably. With an emphasis on profitability and cash flow, they explore the nuances of business finance, marketing measurement, and the challenges and opportunities of going omnichannel. This episode provides a deep dive into creating value in DTC brands through economic viability, offering a blend of high-level strategy and practical, actionable advice.
Ryan Rouse is a growth advisor to consumer businesses with a focus on every line of the P&L. He was previously, Co-Founder at Factor Meals (acquired) and CEO at Highkey.
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00:00 Welcome and Introducing Ryan Rouse
02:43 The Entrepreneurial Journey: Challenges and Learnings
05:44 The Transition from Operator to Consultant
13:37 The Importance of Understanding Your Business Model
14:13 Deep Dive into Marketing Performance and Profitability
25:21 The Nuances of Customer Acquisition and LTV
28:43 Decoding LTV and CAC: A Deep Dive
30:51 The Importance of Contribution Margin in Business
33:34 Navigating the Buzzword: Understanding Contribution Margin
34:15 The Significance of Defining Financial Terms in Your Business
42:19 The Transition to Omni-Channel: Strategies and Considerations
49:21 Final Thoughts