Emma Richmond is an experienced business professional with over 20 years of industry knowledge. Her career began in London, UK, where she specialized in PR and marketing. In 2004, Emma relocated to Vancouver and continued her work in PR and marketing. However, she soon ventured into entrepreneurship and co-founded a market research business that achieved impressive success. This endeavour provided Emma with invaluable learning experiences and paved the way for her current role as the chair of a TEC CEO Forum. Joining the TEC Canada community in September last year, Emma has been diligently building her group and embarking on an incredible journey in the world of technology.

Timestamps

• [00:02:18] Entrepreneur turned coach finds support in tech.
• [00:03:53] Neuroplasticity and good habits lead to positivity.
• [00:07:11] Business leader with helpful nature helps others.
• [00:12:38] Psychological safety and openness encourage innovation.
• [00:15:11] Teams need coaching and monthly workshops.
• [00:16:36] Cognitive bias: Ask questions, learn, be curious.

Key quotes:

1. Cultural Differences: "Yeah, it was quite a different experience, that's for sure. My parents are British, so I moved over there sort of naively thinking I would understand the culture and fit right in, but it was really quite different." 00:01:29-00:01:40
2. Lonely at the Top: "And in that, there was definitely that sense of lonely at the top. I really, really needed and wanted some people just to turn to for support questions and have an impartial ear. And that was very, very hard to find." 00:02:39-00:02:54
3. The Power of Vulnerability in Leadership: "I think a certain amount of vulnerability as a leader is very powerful. Sharing some of the issues and struggles and some degree of transparency can be incredibly beneficial to building a culture of honesty, inclusion, collaboration and trust." 00:11:50-00:12:05

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