Talking Roadmaps How do you make product operations successful? | Patrícia Cadete + Anabela Cesário
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May 23, 2025 
Anabela Cesário, an executive VP at OutSystems, pioneered their product operations area, while Patrícia Cadete leads the employee experience team. They delve into the crucial role of product operations in fostering team alignment and efficiency. The conversation highlights the necessity of data consistency for actionable insights and discusses defining roles to enhance collaboration. They also tackle the integration of AI in product workflows and the associated challenges, advocating for clear policies and skill development to harness its full potential.
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Product Ops as Team Glue
- Product operations serve as the glue holding product teams together amid fast pace and complexity.
- They enable teams to be more effective and empowered by streamlining and alignment.
Keep Processes Simple and Co-Created
- Design simple processes that cover 70-75% of reality and exclude exceptions to remain effective.
- Co-create processes with stakeholders to enhance adoption and relevance.
Skills for Great Product Ops
- Great product operations members need strong communication and problem-solving skills.
- Empathy for product managers and stakeholders is critical to understand and solve their challenges.
