10 MINUTE MARKETER - Bite sized marketing strategies for everyone!

Rethink Discounts! Smarter Incentives That Drive $$$

Jul 23, 2025
Discover innovative strategies for boosting customer loyalty by replacing discounts with thoughtful value-added gifts. Explore how creative marketing incentives can enhance engagement in both B2B and B2C markets. Learn about the importance of premium offers and effective communication to reduce buyer's remorse. By implementing these fresh ideas, businesses can cultivate lasting relationships with clients and drive higher sales.
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ANECDOTE

Dog Treat Brand Gift Strategy

  • Marketing Max shared a story about an e-com dog treat client struggling with subscription cancellations after first orders.
  • They replaced a 50% first-month discount with a personalized dog bowl gift, boosting customer retention.
ADVICE

Replace Discounts with Gifts

  • Replace steep first-order discounts with value-added gifts to improve subscription retention.
  • Use tangible or useful gifts to create positive brand association and reduce cancellations.
ADVICE

Choose Lasting Gifts

  • Choose gifts that last and provide ongoing value rather than consumables like food.
  • Lasting branded items keep your brand top of mind and build lasting affinity.
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