That dreaded, “I need to talk to you about something?” It’s a conversation no one looks forward to, but every owner has to deal with. Whether it's an underperforming employee or tension in the office, this episode will give you the tools to address issues that can make or break workplace culture.

You’ll learn how to confront underperformance and team conflict head-on, prevent problems before they spiral, and get your team back on track. Plus, we also share a quick test to help you decide if it's time to let an employee go!

Topics discussed in this episode:

Why owners are part of the problem
How to address underperformance and employee complaints
The do’s and don’ts of handling team conflict
Dr. Henry’s method for getting honest feedback
Your role as a leader in shaping team culture
How to decide when to let someone go
The green, yellow, red performance framework

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We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Confronting Underperformance: Why You Can't Always Be the Nice Boss