

“Leading Organizational Transformations That Stick” with Laura Cushing, Chief People Experience Officer, Pacific Life
May 20, 2025
38:40
How can HR lead transformations that stick?
Why are “soft skills” the new “power skills”?
My guest on this episode is Laura Cushing, Chief People Experience Officer, Pacific Life
During our conversation Laura and I discuss:
- Why HR leaders need to be “comfortable, being uncomfortable” and how it can accelerate your career.
- How HR can play a critical role in defining the “from/to” of organizational transformation and drive business performance.
- How HR can utilize strategic workforce planning to create value and impact.
- Why she calls influence and other so-called “soft skills” true “power skills” that will define the future of work—especially in the age of AI.
Connecting with Laura:
Connect with Laura Cushing on LinkedIn
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