Episode 33. Paul Rhodes, Senior Manager of Maintenance Learning, Brookfield Properties

Paul Rhodes started his multifamily career 29 years ago, picking up trash at a Roswell, GA, community. Before going national, his on-site history included working in multiple service-focused roles for all property types and as a pool builder.

In 2005, Paul changed focus to educating the multifamily maintenance industry as the Lead Instructor for HD Supply Customer Training, where he expanded the reach of apartment education by increasing the use of digital facilitation tools. In 2011, he became the National Maintenance Instructor for the National Apartment Association Education Institute, responsible for maintaining the Certificate for Apartment Maintenance Technician curriculum.

He delivered the program to Associations and Management Companies Nationwide while updating it and other NAAEI credentials and programs.In 2020, when the pandemic canceled all classes, he joined The Life Properties as the Director of Maintenance Operations, writing policies, organizing the structure of and leading on-site repair operations. 

Paul joined Brookfield Properties as the Senior Manager of Maintenance Learning in June 2022, where he is creating a Maintenance Learning team focused on growing the skills of technicians and maintenance teams at Brookfield Properties communities.

In 2024, Paul started The Maintenance Mindset Podcast as a part of the Multifamily Media Network and founded Directional Maintenance Services.

Both of which share information with the goal of developing industry professionals and expanding knowledge in all related areas.

He continues to be involved in all areas of Multifamily Maintenance management and regularly speaks and is a part of conferences, webinars, or any other event where learning can occur.

Paul holds the following designations: CAMT, CAPS, CAMT+E, CAMT+L, EPA 608 Universal, PHTA-CPO Instructor, OSHA OTI 510+511, and maintains membership in NAAEI Faculty.