The Multifamily Hangout

Bryan Holladay provides public relations and association management services through Charlotte Public Relations and Association Management Services. He supports associations with strategic communications, member engagement, governance support, and program execution, helping organizations strengthen their voice and deliver value to their communities.Todd Whitlow is an attorney and Vice President of Legal Operations at BROWNLEE WHITLOW & PRAET, PLLC, where he advises multifamily clients on legal risk, operations, and practical solutions. He is also the co-host of The Associated podcast, bringing a clear, business-minded lens to the intersection of associations, leadership, and the real estate industry.

Lance Swank is the President and Chief Executive Officer of Sterling Group, Inc., a vertically integrated real estate services firm specializing in multifamily housing and self-storage across the Midwest, South, and Southeast. He joined Sterling in 1983 and has played a central role in expanding the company into a diversified platform that includes development, construction, property management, and investment operations.Under Lance’s leadership, Sterling Group has developed, acquired, constructed, and managed thousands of apartment and self-storage units nationwide. He focuses on long-term relationships, operational discipline, and delivering value through integrated real estate services. Lance is also a recognized industry voice and frequent speaker at multifamily and real estate events.He holds a bachelor’s degree from DePauw University and has served in multiple leadership and advisory roles throughout his career, reflecting a strong commitment to advancing the real estate industry.If you want a shorter, punchier version for intros or event promos, I can craft that too.

Charlotte Gummesson is the President and Founder of iRestify, a Toronto-based proptech company that delivers a digital, on-demand building maintenance and services platform for multi-residential and commercial property managers. She co-founded iRestify to modernize an industry that relied on outdated processes, introducing a technology-driven model that enables remote booking, tracking, quality control, and reporting for all building services.Before launching iRestify, Charlotte held senior leadership positions in operations, including CEO and COO roles at Teleperformance, as well as running her own consulting firm, CG Management Consulting Inc. Her background spans enterprise operations, customer experience, strategic growth, and service delivery across multiple industries.Charlotte earned her Bachelor’s degree from the University of Toronto and is widely recognized for her leadership in driving innovation, efficiency, and service transformation within property management and maintenance.If you want, I can also create a shorter version, a more conversational intro, or a punchier podcast-style bio.

With more than 15 years of experience, Andy Feinour is an authority in student housing. As President of Student Quarters, a division of St Clair Holdings, Andy is responsible for generating high yield returns for investors by transforming underperforming, non-institutional units into prime, yet affordable, student housing. He leverages deep industry knowledge and consulting experience to assess, acquire, and improve properties, while keeping student needs in mind.Prior to Student Quarters, Andy served as Senior Vice President at Carter & Associates, a leader in the development of student housing. In this role, he led the firm’s off campus student housing development efforts and has been instrumental in projects totaling over 2,300 beds throughout his career.From 2001 to 2008, Andy served as Vice President at Holder Properties, where he completed 16 build-to-suit projects for clients across the Southeast. Prior to joining the firm, Andy spent 5 years with the Boston Consulting Group as a Project Leader in its Atlanta office focusing on the fields of business development, finance and strategy for public and private clients.Andy holds an MBA from the Darden Graduate School of Business and a Bachelor of Science in Commerce from the McIntire School of Commerce, both at the University of Virginia

Tony Sousa is a multifamily executive, builder, and industry voice known for transforming teams and elevating operational performance. With a career spanning regional leadership, sales strategy, and organizational development, he has helped some of the most recognized brands in property management grow stronger, more resilient teams. Tony is widely respected for his leadership philosophy, content creation, and mentorship across the industry, and he continues to shape the future of multifamily through education, storytelling, and people-first execution.

John R. Bradford, III is the Founder and CEO of PetScreening, a venture-backed software platform that helps the housing industry manage pets and assistance animals across millions of rental units. A longtime property management entrepreneur, he previously built and led Park Avenue Properties, a multi-state residential management and investment firm, before launching PetScreening in 2017 to create a more data-driven, pet-inclusive approach for rental housing.

Lance Swank has been with Sterling since 1983. Under his leadership, the company has grown to include four core business units: Sterling Development, Sterling Construction, Sterling Management and Sterling Investments. Over the years, he has helped build a fully integrated real estate services platform that provides clients and investment partners with a complete range of services.Sterling specializes in multifamily housing and self-storage, with a geographic footprint spanning sixteen states. The Sterling Group is a fully integrated real estate services firm that celebrated its 47th year in 2023 and continues to expand throughout the Midwest, South and Southeast. Throughout his tenure, Lance has emphasized long term relationships with both investment partners and colleagues, a focus that remains central to Sterling’s culture and growth.

Prior to founding The RADCO Companies, Norman built a career in real estate litigation, workouts, and transactions. He earned a JD from New York Law School in 1981 and a BA from SUNY Plattsburgh in 1978, holds law licenses in New York and Georgia, and received a PhD from Kennesaw State University in 2023.As Chairman of the Kennesaw State University Foundation Board of Trustees, he helped guide a 47,000+ student university through major growth. Over 13 years, the campus doubled in size with $500 million in new buildings that he helped finance and develop. He is the Benefactor of the Norman J. Radow College of Humanities and Social Sciences.Norman serves on the New York Law School Board of Trustees and previously taught as an Adjunct Professor at Emory University School of Law. A recognized industry expert and speaker, he has appeared on CNBC and Bloomberg and in the Wall Street Journal and New York Times.

Karl Sowa is the CEO of iRestify, a growth leader focused on demand generation, operations, and product management. He has led profitable B2C and B2B businesses with direct multi-million-dollar P&L ownership, blends deep technology expertise with marketing, operations, and finance, and has built products and companies end to end, including GTM execution and people leadership. He has helped create two successful VC/PE-backed exits.

Prior to founding The RADCO Companies, Norman was a seasoned real estate litigation, workout, and transactional lawyer. Awarded a Juris Doctor by New York Law School in 1981 and a Bachelor of Arts from SUNY Plattsburgh in 1978, he is licensed to practice in both New York and Georgia. Norman was awarded a PhD by Kennesaw State University in 2023.As a Chairman of the Kennesaw State University Foundation Board of Trustees, Norman oversaw the expansion of the 47,000+ student university in metropolitan Atlanta. During his 13-year tenure, the campus doubled in size with the addition of $500 million in new buildings that he helped finance and develop. Norman is the Benefactor of the Norman J. Radow College of Humanities and Social Sciences at Kennesaw State UniversityNorman is currently a member of the New York Law School Board of Trustees and previously served as an Adjunct Professor at Emory University School of Law. He is a dynamic speaker and real estate industry expert and has been featured on CNBC, Bloomberg, Wall Street Journal, New York Times, and more.