

70. Why Restech Needs Humans Too
Mar 29, 2023
Guest Patrick Lambert, VP of Customer Experience at ResTech, discusses pain points for stakeholders, determining the success of a restech platform, and predictions for the future of restech.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Customer Enablement: Simplifying Research and Providing a Competitive Advantage
03:07 • 5min
Customization and Standardization in Implementing Upside
07:51 • 2min
Implementing a Research Program: Best Practices and Challenges
10:11 • 13min
The Role of Technology in the Future of Consumer Research
23:08 • 5min