My Favorite Mistake: Business Lessons from Failures and Success Karyn Ross on Her Favorite Travel Mistake & Being Kind to Oneself
Author and consultant, entrepreneur, kindness enthusiast
Show notes: http://www.markgraban.com/mistake3
Joining me for Episode #3 is Karyn Ross, an author and consultant who also works in my field of the “Lean” management system. Today, Karyn will discuss her favorite travel-related mistake and what she learned. We'll also talk about how we can be kind in our coaching of others (and how we can be kind toward ourselves when we make mistakes).
Her books:
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook.
Big Karma and Little Kosmo Help Each Other
Karyn signed a deal with a publisher for a new book, The Kind Leader -- available now
Please check out Karyn's non-profit, The Love and Kindness Project Foundation.