Coffee with Kim How To Speak Confidently At Work With Jessica Chen
Mar 1, 2022
Join communications expert Jessica Chen, Founder and CEO of Soulcast Media, as she shares her insights on confident workplace communication. Learn how to increase visibility without boasting and the art of mirroring to boost engagement on video calls. Jessica offers practical tips on writing concise emails and knowing when to pick up the phone instead. Discover strategies for introverts to speak up and how to express passion without anger in meetings. Plus, she emphasizes the importance of emotional intelligence and continuous learning in mastering communication.
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Be Intentionally Visible
- Increase your visibility intentionally at work to stay top of mind with bosses and stakeholders.
- Showcase accomplishments while crediting your team and avoid being loud or boastful.
Use Mirroring On Video
- Mirror others' facial expressions and body language on video to show presence and engagement.
- Nod and smile when appropriate to build rapport without interrupting the meeting flow.
Write Conversational Emails
- Write emails the way you would speak in person: conversational, concise, and free of filler words.
- Use bullets and short paragraphs so recipients can scan and act quickly.
