All In The Mind

The skills supercommunicators use, which you can learn too

55 snips
Feb 24, 2024
Discover the essential skills of supercommunicators, including asking deep questions and active listening. Explore the impact of hometown memories and multiculturalism. Navigate identity and insecurities with insights from a CIA agent's struggles. Learn effective communication strategies for understanding and connection, emphasizing genuine engagement for authentic conversations.
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INSIGHT

Communication Is A Learnable Skill

  • Communication skills can be learned; charisma or personality isn't required.
  • Even Pulitzer-winning journalists struggled until they understood essential communication skills.
INSIGHT

Super Communicators' Questioning Style

  • Super communicators ask 10 to 20 times more questions than average, often subtle ones.
  • Their questions, laughter, and feedback signal genuine desire to connect and listen.
ADVICE

Match Conversation Types

  • Identify the type of conversation (practical, emotional, social) and match the other person's frame.
  • Matching improves communication by aligning intentions and helps avoid misunderstandings.
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