FranklinCovey On Leadership with Scott Miller Beth Kaplan: Braving the Workplace
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Mar 7, 2025 Beth Kaplan, a leading expert in workplace belonging and author of 'Braving the Workplace,' shares insights from her extensive career in leadership development. She emphasizes the vital difference between fitting in and true belonging, and how this distinction impacts employee engagement and retention. Kaplan discusses the importance of creating a supportive culture to combat workplace trauma and explores the complex nature of belonging that varies among individuals. She also addresses job dissatisfaction, authenticity, and the challenges of loneliness in professional settings.
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Beth's Belonging Journey
- Beth Kaplan's childhood experiences of a dysfunctional family and limited worldview fueled her pursuit of belonging.
- She realized that constantly trying to fit in only made her stand out more, leading her to research belonging.
Belonging vs. DEI
- Belonging is distinct from DEI; it's about being part of something without sacrificing individuality.
- It means meeting employees where they are, understanding their values, and what belonging means to them.
The Business Case for Belonging
- Address belonging concerns by focusing on the bottom line: exclusion costs companies significantly due to higher turnover.
- Companies with strong belonging cultures experience a 50% turnover reduction.