EP 433: An HR expert’s perspective on hiring and managing talent with Vicky Brown

Jan 22, 2024

HR expert Vicky Brown shares insights on hiring and managing talent in the new era of work. Topics discussed include remote work challenges, effective interviews, writing compelling job ads, and transitioning to hybrid and remote work. The importance of self-assessment, onboarding, and conducting a mid-year HR checkup is also highlighted.

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Introduction

00:00 • 5min

Evolution of HR and Talent Management

05:06 • 19min

The Value of Self-Assessment and the Hybrid Work Environment

23:43 • 4min

Improving Employee Hiring and Onboarding Process

27:19 • 3min

Effective Interviews and Writing Compelling Job Ads

30:43 • 12min

Mid-Year HR Checkup: Payroll, Taxes, and Minimum Wage

42:33 • 7min

Challenges and Strategies for Transitioning to Hybrid and Remote Work

49:40 • 7min

Taking HR Seriously and Building Stronger Agencies

57:10 • 4min

It’s clear we can’t keep hiring and managing talent as we used to. Back in the days of the pandemic, and then The Great Resignation right after that, we were afraid to set boundaries and ask for what we needed out of fear of losing great team members.

The way we work isn’t the same, either. Many of us are now remote or hybrid, and a fully in-office team isn’t as common as it used to be. So, we have to adapt and change how we hire, train, and problem-solve with our teams scattered all over the place.

It’s a mess sometimes, and many of you probably wish we could go back to the simpler days of training new hires through simple observation and shadowing. But we can still make this work for the new era of work.

Vicky Brown is sharing some of her HR superpowers with us this week so we can learn about hiring, managing, and retaining great talent, regardless of the work environment. The simple answer is that we must roll up our sleeves and invest time in our people from the very first interview.

Join us to dive deeper into the world of HR to discover how to be a better leader while hiring and managing talent so you can make your agency more successful in return.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

What You Will Learn in This Episode:

Leadership’s perspective on remote, hybrid, and in-office workplace structures
Agency owner fears regarding hiring and managing talent
Getting agency teams engaged and feeling fulfilled with their work
How new hire training has changed in the new era of work
Hybrid work is the future
In-person creative brainstorming is still important in agencies
Finding enthusiastic hires who remain passionate and hungry at work
How to do behavior interviewing for potential new hires
Conducting mid-year HR checkups for taxes, payroll errors, benefits, etc.
How to talk to employees about coming back to the office