Industry Relations

From 'Raise the Bar' to 'Lower the Stakes': Real Estate's Consistency Problem

Dec 3, 2025
The discussion dives into NAR's failed ethics changes and governance issues, revealing deep conflicts within its structure. eXp and CAR are pushing for greater transparency, challenging NAR's approach. The hosts debate whether MLSs should 'raise the bar' and the risks of hindering their market value. Zillow's removal of climate-risk scores highlights changing consumer sentiments. They express concern over rising housing affordability issues and the need for real estate professionals to engage with younger buyers and foster trust.
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INSIGHT

NAR Governance Split Revealed

  • NAR's board and staff supported referral-fee disclosure but the large delegate body voted it down, exposing governance fractures.
  • That split suggests NAR's leadership and membership are misaligned on transparency initiatives.
ADVICE

Make Referral Payments Obvious

  • Follow eXp and CAR: place referral and ancillary-payment notices front-and-center on forms to improve transparency.
  • Do not bury referral disclosures in fine print; make them obvious for consumers.
INSIGHT

MLS Value Is Market Coverage

  • The MLS's core value is comprehensive market data, so restricting membership risks destroying that value.
  • An MLS that excludes most agents would lose listings and quickly become irrelevant.
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