In this episode of the Duct Tape Marketing Podcast, I interviewed Jeffrey Hayzlett, a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman and CEO of C-Suite Network, home of the world’s most trusted network of C-Suite leaders.
Key Takeaways:
The Hero Factor—a leadership philosophy emphasizing the prioritization of values, employee well-being, and community impact. Highlighting the importance of transparently publishing and living by these values, Hayzlett draws lessons from companies like Chick-fil-A and Starbucks. He underscores the relevance of conveying values consistently in both physical and digital realms. For CEOs aiming to instill change, he advises starting with defining and embodying core values. Humility, a key trait of hero leaders, is stressed as crucial in fostering a servant mentality towards employees and customers, ultimately shaping successful and impactful businesses.
Questions I ask Jeffrey Hayzlett:
- [00:57] How do you view the expanding fractional C-suite industry?
- [02:23] What is the Hero Factor?
- [04:35] How do you instill values of radical humility in an organization?
- [06:00] Is there a universal set of values every company should adhere to?
- [06:54] As a company, how do you authentically communicate hero values?
- [08:56] In a competitive market, how can values be communicated to attract like-minded individuals?
- [11:56] Can a company's actions conflicting with its stated values send a message of its own?
- [13:24] In our increasingly digital world, are there specific techniques for communicating the hero factor?
- [14:11] What suggestions do you have for demonstrating radical humility to employees?
- [17:11] As a leader transforming company culture, how do you introduce the hero concept?
- [19:18] What role does humility play in this scenario?
- [20:06] Where can people connect with you and get a copy of the Hero Factor?
More About Jeffery Hayzlett:
The Duct Tape Marketing Podcast