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Acquiring Minds
Turning Around a Blue Collar Business in Decline
Sep 30, 2024
George Tibil, an entrepreneur who rejuvenated a struggling janitorial business, and Keith Fields, his business partner, share their transformative journey. They discuss their initial dissatisfaction with corporate life and how hands-on management turned revenues around by 60%. Topics include the challenges of managing a diverse workforce and building a strong company culture. They highlight the importance of good partnerships and authentic employee engagement for revitalizing a blue-collar business that's been in decline.
01:40:25
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Quick takeaways
- George and Keith's hands-on approach to management included working overnight with employees, providing them deep operational insights that informed their strategies.
- They leveraged the support and resources from their ServiceMaster Clean franchise to implement effective operational changes, significantly boosting revenues.
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Hands-On Transition Experience
The founders of a commercial cleaning business underwent an intense hands-on transition after acquiring their company. They spent several months working overnight alongside their crews to clean offices, fully immersing themselves in the operations of the business. This direct involvement provided them with firsthand insight into the daily challenges faced by their employees, enabling them to understand processes that were critical for the business's success. Despite the difficulty of this transition, the founders treasure the experience, believing it enhanced their operational strategies and employee relations.
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