Transforming Client Communication and Legal Systems with Brian Glass - 451

Oct 3, 2024

51:00

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Shownotes can be found at https://www.profitwithlaw.com/451.

Are you struggling to maintain effective communication and client satisfaction in your law firm?

Join Moshe Amsel and Brian Glass, partner and trial lawyer, as Brian shares his expert strategies on creating effective client roadmaps, the importance of personal touch over automation, and why setting clear expectations is vital for client satisfaction. Moshe and Brian also dive into key factors that contributed to an impressive 383% revenue growth in Brian's division and the crucial role of speed and efficient case selection.

Listen now to uncover the secrets to transforming your legal practice and ensuring a positive client experience!

Chapters:

[00:00] - Introduction to Brian Glass

[14:37] - What Fuels Long-Term Success in Law Firms?

[26:30] - The Secret Ingredients of Exceptional Law Firm Customer Service

[40:53] - The Number One Key to Law Firm Growth

[48:34] - Brian's Parting Piece of Advice

Resources mentioned:

Take the Law Firm Growth Assessment and find out how you rate as a law firm owner!

Check out our Profit with Law YouTube channel!

Learn more about the Profit with Law Elite Coaching Program here

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