Everyday AI Podcast – An AI and ChatGPT Podcast

Ep 420: Why scaling AI is a people-first challenge with Lenovo's Rick Kreuser

Dec 11, 2024
Guest
Rick Kreuser
Rick Kreuser, Director at Lenovo's AI Center of Excellence, shares insights on why scaling AI is fundamentally a people-centric challenge. He debunks the myth of AI as merely a technical task, emphasizing the importance of clear business outcomes and human factors in successful implementation. The conversation also touches on the concepts of 'unlearning' in adaptation, the necessity of transparency, and how AI is transforming the workforce. Kreuser discusses Lenovo's internal AI initiatives and future trends in AI that prioritize ethical practices and human collaboration.
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ADVICE

Outcome-Driven AI

  • Start AI projects with a clear business outcome in mind.
  • Define what you're trying to achieve before experimenting with technology.
ANECDOTE

People-First AI Challenge

  • Rick Kreuser shared a story about a company that built an AI system to improve sales.
  • Implementing the system took two years due to people-related challenges, like sales quotas and trust.
ADVICE

Embrace AI's Transformative Power

  • Embrace AI to change your work approach, not just as a Google search replacement.
  • Actively adapt your workflow to maximize AI benefits.
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